Shipping policy

Last updated: November 6, 2026

Where we ship

We ship within the United States, including Alaska, Hawaii, and APO/FPO/DPO military addresses. We currently do not ship to U.S. territories or internationally.

Processing

Orders ship from our fulfillment center in Texas within 7 business days (Monday–Friday, excluding U.S. federal holidays). You’ll receive a confirmation email with tracking as soon as your order ships.

Rates & delivery times

Contiguous U.S. (48 states + Washington, D.C.)
Standard shipping: $10
Free standard shipping on orders of $100 or more
Estimated delivery: 3–10 business days

Alaska, Hawaii & APO/FPO/DPO addresses
Shipping: $35. Free shipping does not apply to these destinations.
Estimated delivery: 10–18 business days

Delivery estimates are counted from the day your order ships and are not guaranteed. Carrier delays, severe weather, and peak holiday periods can extend them. The free shipping threshold is based on your order subtotal after discounts and before taxes.

Carriers

We ship with USPS and FedEx and DHL Express and choose the best option for your address. P.O. boxes and APO/FPO/DPO addresses are served by USPS.

No customs fees

There are no customs duties or import fees. Applicable sales tax is calculated at checkout.

Delays & delivery issues

If we can’t ship your order within the stated processing time, we’ll email you, and you can cancel for a full refund. Please double-check your address at checkout, since we can’t reroute packages once they’ve shipped. If your package arrives damaged or doesn’t arrive, contact us at service@pammys.com and we’ll help.

For returns and exchanges, see our Return and refund policy.